Support Guides

Step-by-step guides for utilizing various functions, reports, and data verification in OnlineSMART.

Client Support Guide for 1098-T - 2023
Updated: Friday, December 1, 2023
SMART Support Guide for the Spring IPEDS 2023-2024
Updated: Thursday, March 21, 2024 annual report spring ipeds annual spring ipeds 2023-2024 23-24
SMART Support Guide for Winter IPEDS 2023-2024
Updated: Tuesday, January 9, 2024 annual report ipeds winter winter ipeds 2023 23/24 2023-2024 23-24 2024 2023/2024 winteripeds
SMART Support Guide for Fall IPEDS 2023-2024
Updated: Thursday, October 26, 2023 ipeds fall ipeds fall 2023 23 2023-2024 23-24 2024 24
SMART Support Guide for 2023 NACCAS (2022 Reporting)
Updated: Wednesday, November 1, 2023 naccas annual report annual 2022 guide
Recommended Ledger Procedures - Title-IV Disbursements
Updated: Monday, May 22, 2023
Recommended Ledger Procedures -Title-IV Student Ledgers
Updated: Friday, June 23, 2023
Recommended Ledger Procedures - Title IV Student Overages
Updated: Monday, May 22, 2023
Scheduling Students to Max Time Frame (Overscheduling Method)
Updated: Tuesday, October 31, 2023 mtf max time frame maximum time frame schedule scheduling students scheduling students overscheduling
Daylight Savings Settings on the S900 Time Clock
Updated: Tuesday, March 14, 2023 daylight daylight savings dlst savings
SMART Support Guide for COE Annual Report 2023
Updated: Thursday, February 29, 2024 annual report annual annual reports coe cpl 2023 coe annual report completion placement licensure coe annual report 2023 coe 2023
SMART Support Guide for the Spring IPEDS 2022-2023
Updated: Wednesday, April 5, 2023 spring ipeds spring ipeds 23/24 2023-2024 23-24
Client Support Guide for 1098-T - 2022
Updated: Friday, December 1, 2023 1098-t 1098t annual report 1098 annual guide
SMART Support Guide for Winter IPEDS 2022-2023
Updated: Thursday, October 19, 2023 annual report ipeds winter winter ipeds 2022 2023 2022-2023 22-23 22/23 2022/2023
SMART Support Guide for Fall IPEDS 2022-2023
Updated: Monday, September 11, 2023 ipeds fall ipeds fall 2023 23 2022-2023 22-23
Client Support Guide for 1098-T - 2021
Wednesday, December 1, 2021 1098-t reports 1098t tax taxes 1098 annual irs e-file
SMART Support Guide for the Spring IPEDS 2021-2022
Updated: Tuesday, April 4, 2023 annual report spring ipeds 2021 annual 2022 2021-2022 2021/2022 spring ipeds
SMART Support Guide for COE Annual Report 2021
Updated: Monday, January 30, 2023 annual report 2021 annual coe cpl
SMART Support Guide for Winter IPEDS 2021-2022
Updated: Monday, February 21, 2022 annual report ipeds 2021 annual winter winter ipeds 2022 2021-2022 21-22 21/22
SMART Support Guide for the Spring IPEDS 2020-2021
Updated: Tuesday, April 4, 2023 spring ipeds 2021
SMART Support Guide for COE Annual Report 2020
Updated: Thursday, December 31, 2020
SMART Support Guide for Winter IPEDS 2020-2021
Updated: Thursday, January 21, 2021
SMART Support Guide for NACCAS 2019
Updated: Friday, November 20, 2020
SMART Support Guide for Fall IPEDS 2020-2021
Updated: Tuesday, August 31, 2021 annual report
Remote Support Connectwise Can't See/Control Mac
Updated: Friday, April 21, 2023 mac connect to mac os connectwise connectwise mac connect to mac
Tracking Distance Education Hours
Updated: Friday, April 24, 2020 covid-19 tde temporary distance education distance education distance
COVID-19 Resource Guide
Updated: Tuesday, April 21, 2020
2019-2020 Spring IPEDs Support Guide
Updated: Thursday, March 19, 2020
2019-2020 Fall IPEDs Support Guide
Updated: Wednesday, September 18, 2019
Earnings & Receivables Report Explained
Updated: Monday, July 31, 2023 reports earnings and receivables earnings receivables
Client Support Guide for the COE Annual Reports - 2018
Monday, December 17, 2018
90/10 Calculation by Student Support Guide
Updated: Thursday, April 27, 2023 90/10 90-10
Client Support Guide for Spring IPEDS - 2018
Updated: Monday, December 17, 2018
Client Support Guide for Gainful Employment
Updated: Monday, June 24, 2019
SMART Support Guide for the ACCSC Annual Report - 2018
Updated: Tuesday, September 21, 2021